Whitaker-Taylor Application Management Support is a true variable resource model that provides additional bandwidth and skills that flex with changing requirements. Blending a variable team with your internal team provides an unlimited resource pool. You can always have the right resource at the right time, without ramp-up or the extra overhead. The AMS model combines SAP project and production support services into a comprehensive portfolio to speed project delivery and streamline on-going support. Application Management Support merges the advantages of both consulting services and internal teams to form a best-in-class hybrid service delivery model that:
• Eliminates the dependency on traditional consulting services
• Prevents knowledge leaks
• Expands bandwidth and skill sets at a lower cost
• Strengthens the integrity of your internal teams
• Maintains full control
• Retains the highest quality standards
• Provides a dedicated team by combining full-time and part-time SAP specialists
• Enables companies to expand resources without incurring fixed overhead costs
■ Blended rate structure to lower costs
■ Hybrid delivery approach to provide flexibility
■ 100% transparency to increase internal staff knowledge levels
■ Specialized operational process for unprecedented quality control
■ Shared responsibility for maintaining long-term customer relationships
■ A dedicated team of full-time and part-time SAP HCM and SuccessFactors specialists.
■ A way for part-time variable resources to function as full-time team members.
■ The economic benefit of expanding resources without the fixed overhead.
■ Strengthen internal teams - variable team members provide full transparency and transfer knowledge.
Do you want to spend less time on day-to-day support issues? With AMS you can allocate more time to strategic, business driven enhancements. You can also expand your team’s knowledge and gain access to broader and deeper industry best practices. We will help you to optimize HR business process by overcoming functionality restrictions imposed by past configuration decisions. If you have AMS you will always have the right resource at the right time to keep pace with business requirements.